1. What Information We Collect

We may collect personal information including:

• Full name

• Phone number

• Email address

• Location of vehicle or unit

• Details about your electrical system or inspection requirements

• Any information you provide when completing a form, contacting us, or requesting a service

We may also collect non-personal information such as website usage data through cookies and analytics tools.

2. How We Collect Information

We collect information when you:

• Submit a form through our website

• Complete a Facebook or Instagram lead form

• Contact us by phone, email, or message

• Request a quote or inspection

• Interact with our advertisements or website

3. Why We Collect Your Information

We collect your information so we can:

• Respond to your enquiry

• Provide electrical inspections, EWOFs, COVs, and related services

• Arrange bookings and communicate about your job

• Provide quotes and service information

• Improve our services and customer experience

• Meet legal and compliance requirements

We do not sell or rent your personal information.

4. How We Store & Protect Your Information

We take reasonable steps to protect your information from loss, unauthorised access, misuse, or disclosure. Your information may be stored securely in:

• Email systems

• Job management or booking software

• Accounting or invoicing systems

Only authorised personnel have access to this information.

5. Sharing Your Information

We may share your information with:

• Team members or contractors involved in your service

• Service providers who help us operate our business (e.g. software providers)

• Authorities if required by law

We only share information necessary to provide our services or meet legal obligations.

6. Advertising & Analytics

We may use tools such as Facebook, Instagram, and Google to advertise our services. These platforms may use cookies or tracking technologies to show you relevant ads based on your interactions with our website or forms.

You can manage ad preferences directly through those platforms.

7. Accessing or Correcting Your Information

You have the right to:

• Request access to the personal information we hold about you

• Ask us to correct any inaccurate information

To do so, please contact us using the details below.

8. Retention of Information

We retain personal information only as long as necessary to provide services, meet legal obligations, or resolve disputes.

9. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact:

Alectrics
📧 Email: andre@alectrics.co.nz
📞 Phone: 021 0817 1337
📍 Location: Hamilton, Waikato

10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.